What we do
Everything needed to never miss an enquiry.
Telescope pairs a trained AI assistant with the integrations that turn a conversation into a booking, a payment and a CRM entry, all on its own.
AI Chat Assistant
An assistant trained on your specific services, pricing and FAQs through a five-stage process, so it sounds like your business, not a generic bot.
- ✓Trained on your real services, pricing and policies
- ✓Handles bookings, pricing questions and FAQs
- ✓Escalates to a human when it can't help (Gold)
WhatsApp & Instagram
The channels your customers already message you on, connected via Meta Business Suite and answered instantly, 24 hours a day.
- ✓WhatsApp Business API integration
- ✓Instagram Direct message automation
- ✓Facebook Messenger on the same connection
Website Live Chat
The same trained assistant embedded directly on your website, so visitors get an answer without ever leaving the page.
- ✓Works on Wix, WordPress, Squarespace or custom sites
- ✓Branded to match your colours and tone
- ✓Available on desktop and mobile
Payments & Bookings
Stripe payment links generated automatically in chat, with bookings created straight into your calendar. No manual entry required.
- ✓Secure Stripe payment links sent in WhatsApp
- ✓Automatic Google Calendar booking creation
- ✓Booking confirmation and reminder emails
CRM & Lead Logging
Every enquiry, booking and payment is logged automatically, to Google Sheets, HubSpot, Alto or Reapit, depending on your setup.
- ✓Zapier-powered logging for every conversation
- ✓Supports Alto and Reapit for estate agents
- ✓Google Sheets CRM included for simpler setups
Human Escalation
When a query needs a human, like a complaint, a refund, or something the AI can't resolve, it's routed straight to your team with a guaranteed response time.
- ✓Dedicated WhatsApp emergency contact
- ✓Two-hour guaranteed response for critical issues
- ✓Unified inbox across every channel
From sign-up to live in under a week.
01
Onboarding
You tell us about your business, services and the features you want.
02
Five-stage training
We train your AI on your real pricing, policies and tone of voice.
03
Integration & testing
We connect your channels, payments and calendar, then test every flow.
04
Go live & optimise
Your assistant goes live, and we keep refining it as your business evolves.